Rista POS (2026): Pricing, Plans and What DotPe's Terms Say

Rista POS is a cloud restaurant billing and management system owned by DotPe, the Gurugram payments and ordering company. It handles billing, kitchen tickets, inventory, Zomato and Swiggy orders, loyalty and reservations. Rista doesn't publish a price on either of its websites. Software listings show two plans, Basic and Premium, charged per licence per store, and the features that dine-in restaurants rely on, such as the captain app and kitchen display, sit in Premium.

This guide covers who makes Rista, what each plan includes, what the published terms say about your data, and what to ask before you sign.

Key takeaways

• No published price. Rista's site and DotPe's Rista page both ask you to book a demo. SoftwareSuggest lists Basic and Premium per licence per store, but its own page gives two different sets of figures.
• Premium holds the dine-in tools. The captain app, kitchen display system, recipe-level inventory, loyalty and Tally integration are listed under Premium, not Basic.
• It's built for chains first. Rista's named customers are brands like PVR, Nirula's, Haldiram's and Biryani Blues. All four Capterra reviewers work at companies with 51 or more employees.
• The terms put backups on you. DotPe says it isn't responsible for "loss or corruption of customer data" and may delete your data once your account ends.
• Two apps, one company. Rista POS and Rista Billing are both published on Google Play by DotPe Private Limited.

Who makes Rista

Srini Vasan founded Rista in Bengaluru in 2015 as a mobile and cloud point of sale. By 2021 it had about 1,500 merchants, including Nirula's and PVR Cinemas, Inc42 reported.

DotPe bought Rista in an all-cash deal in September 2021. It was DotPe's entry into POS software, alongside its QR ordering, online store and payments products. Inc42 reported at the time that Rista would continue as a standalone business under Vasan. Today the product is sold as "Rista POS by DotPe", and its terms say the platform is "managed and operated by Dotpe Private Limited".

DotPe itself was founded by Shailaz Nag, Anurag Gupta and Gyanesh Sharma, who met at PayU. It raised a $27.5 million Series A in 2021 that included Google, and a $58 million Series B in 2022. For DotPe's ordering and payments products, see DotPe pricing.

What Rista POS does

DotPe's Rista page groups the product into six modules: billing, menu management, inventory, marketing and CRM, reports, and reservations. The details are written for multi-outlet operators:

• Billing. WhatsApp digital bills, invoices for several brands from one system, and part-payment records for credit orders.
• Menu. Stock-out that switches items off automatically when materials run short, central menu control across outlets, and combos set per channel.
• Inventory. An item-level ledger with cost, plus records for damage, wastage and theft.
• Customers. Segmentation, branch-level deals and tier-based loyalty programmes.
• Reservations. Walk-in queues, live table occupancy and call-centre bookings across outlets.

Rista works offline and syncs when the connection returns, according to both Play Store listings. SoftwareSuggest lists Android, iOS and Windows apps.

Rista POS pricing

Rista doesn't publish prices. Ristaapps.com and DotPe's Rista page both end in a demo request, and Capterra lists the starting price as "Not provided by vendor". What exists is third-party listings, and they disagree.

The SoftwareSuggest profile says it is claimed by DOTPE India Pvt Ltd, so its plan names and features are likely close to DotPe's own. The prices are not something to budget from. Two figures on one page, with no billing period, mean the only reliable number is a written quote.

What each plan includes

The SoftwareSuggest listing splits the features like this.

The split matters more than the headline price. A takeaway counter or cloud kitchen can run on Basic. A dine-in restaurant where waiters take orders on a phone and the kitchen works from a screen needs the captain app and the kitchen display, which puts it on Premium. So does anyone who wants recipe costing, which is how you track food cost percentage item by item.

If a quote is for Basic, ask whether it includes those two features before you compare it with another POS.

What Rista's terms say

Rista's terms and conditions are short. Four clauses are worth reading before you move your billing onto it.

The data clauses carry the most weight. Your POS holds your GST invoices, and you need those records for years after the sale. Under the terms, keeping them is your job, not DotPe's. Our GST billing software guide covers what your records need to show.

What users say

Public reviews are thin for a product of Rista's age.

• Capterra India shows 4.5 from 4 reviews, all from 2026. All four reviewers work at companies with 51 to 1,000 employees. They praise support, inventory control and speed, and ask for better inventory reports and forecasting.
• Google Play shows about 1,000 reviews on the older Rista POS app, which has 1 lakh+ downloads. One user who ran it for three to four months called most features "buggy" and said the tech team "isn't helpful much" when issues come up. Another, after five to six months, called it "good and user friendly" and singled out the Zomato and Swiggy integration and the support team.

Rista's homepage and DotPe's listings name large customers: Biryani Blues, Thickshake Factory, Barista and, on Capterra, McDonald's, Haldiram's, Subway and PVR. That is a fair guide to who Rista is built for. A single-outlet cafe can use it, but the product's depth is in running many outlets and brands from one dashboard.

Rista POS vs Rista Billing

Two Rista apps sit on Google Play, both published by DotPe Private Limited:

Ask your DotPe contact which app your outlet will run on, and whether your devices need to be Android, iOS or Windows.

When Rista is a good fit

Rista suits restaurants that look like its customer list:

• Chains and multi-brand kitchens. Central menus, multi-brand invoices and call-centre reservations are built for operators with several outlets.
• Delivery-heavy outlets. Two-way Zomato and Swiggy integration and automatic stock-outs on online listings are aimed at cancelled orders. DotPe says Thickshake Factory cut online order cancellations by 75 percent with Rista.
• DotPe customers. If you already use DotPe for QR ordering or payments, Rista keeps billing in the same company.

It's a harder sell for a single outlet watching costs. With no published price, every comparison needs a quote, and the dine-in tools sit in the higher plan. Compare it against the options in our restaurant billing software guide and Petpooja's published pricing before you sign.

FAQ

How much does Rista POS cost?

Rista doesn't publish a price. SoftwareSuggest lists a Basic and a Premium plan charged per licence per store, but the same page shows two different figures and no billing period. Techjockey shows ₹1,00,000 before GST. Ask DotPe for a written quote that names the plan, billing period, GST and what happens at renewal.

Who owns Rista POS?

DotPe Private Limited, a Gurugram company, owns Rista. DotPe bought it in an all-cash deal in September 2021, when Rista had about 1,500 merchants. Srini Vasan founded Rista in 2015. Rista's terms say the platform is "managed and operated by Dotpe Private Limited", and both Rista apps on Google Play list DotPe as the developer.

Does Rista POS work with Zomato and Swiggy?

Yes. SoftwareSuggest lists Zomato and Swiggy API integration in the Basic plan, and DotPe describes "2-way aggregator integrations" for cloud kitchens. The Premium plan adds automatic stock-out on online listings, which switches items off on the apps when ingredients run out. Confirm which delivery apps your quote includes.

Does Rista POS work offline?

Yes. Both Rista listings on Google Play say the POS works offline and syncs when the internet returns. SoftwareSuggest also lists offline mode in the Basic plan. Test it during your demo by billing with the connection off, then checking that the bills reach the cloud dashboard afterwards.

What happens to my data if I stop using Rista?

Rista's terms say DotPe may "immediately deactivate your account and delete your data" after termination, and isn't liable for that. The terms also make you responsible for backups. Export your bills, GST reports, customer list and inventory history before you cancel, and keep copies for as long as tax law requires.

What to do next

Book the demo, then ask three things in writing: the price for the plan you need with GST and the billing period, whether the captain app and kitchen display are included, and how you export your data if you leave. Compare the answer with two other quotes before you commit.

A POS bills the order; it doesn't take it. dineomAI is a billing system with GST that also lets guests order and pay from a QR code at the table, for a flat ₹1,999 a month. We build it, so weigh that accordingly. Book a short demo to see it.